Returns and Exchange
We want you to love what you ordered from Faridis. If for any reason you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges within 14 days of receiving your order.
Returns
- Items must be unworn, unwashed, and in original condition with tags attached.
- Please ensure all returns are initiated within 14 days of delivery for a full refund to your original payment method.
Exchanges
- Need a different size or color? No problem! We offer free exchanges.
- Exchanges are subject to availability. If the desired item is out of stock, a refund will be issued instead.
How to Initiate a Return or Exchange
- Contact our Customer Service team at [email protected] to initiate the process.
- Pack the item securely in its original packaging and include the packing slip.
- Ship the package back to us using a trackable shipping method of your choice.
Refunds
- Refunds are processed within 14 business days of receiving your return.
- Shipping charges are non-refundable, except in cases where we have made a shipping error.
For further assistance or questions regarding returns and exchanges, please contact our Customer Service team. We’re here to help make your shopping experience with us enjoyable and worry-free.