Returns and Exchange

We want you to love what you ordered from Faridis. If for any reason you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges within 14 days of receiving your order.

Returns

  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Please ensure all returns are initiated within 14 days of delivery for a full refund to your original payment method.

Exchanges

  • Need a different size or color? No problem! We offer free exchanges.
  • Exchanges are subject to availability. If the desired item is out of stock, a refund will be issued instead.

How to Initiate a Return or Exchange

  1. Contact our Customer Service team at [email protected] to initiate the process.
  2. Pack the item securely in its original packaging and include the packing slip.
  3. Ship the package back to us using a trackable shipping method of your choice.

Refunds

  • Refunds are processed within 14 business days of receiving your return.
  • Shipping charges are non-refundable, except in cases where we have made a shipping error.

For further assistance or questions regarding returns and exchanges, please contact our Customer Service team. We’re here to help make your shopping experience with us enjoyable and worry-free.